Appeal Procedure
If a candidate is dissatisfied with an assessment decision made by an assessor, s/he has the right of appeal. The main reasons for an appeal are likely to be:
- The candidate does not understand why the assessment decision has been made because of lack of, or unclear, feedback from the assessor.
- The candidate believes the assessor has missed, misjudged or misinterpreted some of the evidence put forward for assessment.
Where the candidate does not agree with the assessment, the candidate should advise the Centre indicating the points of disagreement with reasons and reference to the evidence in the portfolio.
There are 3 stages in the appeals procedure and each stage must be completed before proceeding to the next one. All candidates who register an appeal will receive a formal reply.
Stage 1
The candidate appeals directly to the assessor who has carried out the assessment by completing the Candidate Appeal Report. The assessor will advise the candidate of the decision in writing within 10 working days.
Stage 2
If the candidate is not satisfied with the decision made in Stage 1, s/he can proceed to Stage 2 by appealing to the internal verifier. All candidate appeals will be acknowledged and investigated to establish facts and evidence supporting the appeal. If an appeal is considered justified, a remedial action will be taken. The internal verifier will respond within 10 working days of receiving the candidate’s appeal.
Stage 3
Candidates who have exhausted Stage 1 and Stage 2 and are still not satisfied with the decision may proceed to Stage 3. This appeal must be in writing to the Awarding Body and must be accompanied by copies of all the documentation used in Stage 1 and Stage 2.
The Awarding Body decision will be final.
| CANDIDATE APPEAL REPORT | |||
| Candidate Name: | Assessor Name: | Internal Verifier Name: | |
| Stage 1 | Assessor Decision | ||
Assessment Details
Scheme / Qualification:
Unit / Learning Outcome:
Assessment Method:
Original Assessment Decision:
Candidate’s Reason For Appeal:
Candidate’s Signature:
Date:
| This column to be completed by Centre staff | |
| Assessor’s Decision: | Date Appeal received: |
| Date replied to Candidate: | |
| Signature: | Signature: |
| Date: | Dat |
Candidate’s Decision
I accept the Assessor’s decision I wish to proceed to Stage 2
Signature:
Date:
Date reply received:
Date forwarded to Internal Verifier:
Signature:
Date:
Stage 2 Internal Verifier Decision
Internal Verifier’s Comments:
| Internal Verifier Decision: | Date Candidate informed: | |
| Signature: | Signature: | |
| Date: | ||
| Date: | ||
| Candidate Decision | Date reply received: | |
| I accept the IV decision | Date forwarded to Awarding Body: | |
| I wish to proceed to Stage 3 | Signature: | |
Stage 3 Awarding Body Decision
Awarding Body Decision
| Date Appeal Decision received: | Name: | |
| Date Candidate informed: | Signature: | |
| Date: | ||
| Candidate Response | Date reply received: | |
| I have received the decision of the | ||
| Awarding Body | Signature: | |
| Signature: | Date: | |
| Date: | ||
